Privacy Policy

Effective Date: November 26, 2025

1. Introduction

Clean Cuts Trees ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://cleancutstrees.com or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email, phone number, address)
• Service requests and property information
• Payment information (processed securely through third-party processors)
• Communications with our customer service team

Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information

3. SMS/Text Messaging Policy

By providing your phone number and consenting to receive text messages, you agree to the following:

• We may send you text messages related to your service requests, appointments, and important updates
• Message frequency may vary based on your service needs
• Standard message and data rates may apply
• You can opt-out at any time by texting "STOP" to any message
• For help, text "HELP" or contact us at (801) 473-7548
• We use industry-standard security measures to protect your information

4. How We Use Your Information

We use collected information to:

• Provide and improve our tree care services
• Communicate about appointments and service updates
• Process payments and manage billing
• Respond to customer service inquiries
• Send marketing communications (with your consent)
• Comply with legal obligations
• Protect against fraud and unauthorized access

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information:

• With service providers who assist in our operations
• When required by law or legal process
• To protect our rights, safety, or property
• In connection with a business transfer or merger
• With your explicit consent

6. Consent and Opt-Out Rights

By using our website or services, you consent to this Privacy Policy. You have the right to:

• Opt-out of marketing communications
• Request access to your personal information
• Request correction or deletion of your information
• Withdraw consent for future processing

7. Data Security

We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. These help us:

• Remember your preferences
• Analyze website traffic and usage patterns
• Improve our services
• Provide relevant content and advertisements

You can control cookie preferences through your browser settings.

9. Third-Party Services

We may use third-party services for analytics, payment processing, and customer support. These providers have their own privacy policies and we encourage you to review them.

10. California Privacy Rights (CCPA)

California residents have additional rights under the CCPA, including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

11. GDPR Rights (EU Residents)

If you are an EU resident, you have rights under GDPR including:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

12. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it immediately.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on our website with an updated effective date.

14. Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, contact us: